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General Residential Warranty, Terms and Conditions

Miracle Marble as a fabricator and installer of granite countertops does hereby warrant each countertop fabrication and installation for workmanship performed by Miracle Marble for a period of 1 (one) year from the date of original installation. This warranty applies to installations of Countertops that have been permanently installed in residential properties for countertop usage and that have not been moved from the original, permanent installation. This warranty does not apply to any other installations of granite. Granite is a natural product and as such is not covered by this or any other warranty. Quartz surfaces such as Caesarstone, Silestone or any other man made products are covered by their manufacturers. Warranty for products such as sinks, faucets etc. purchased through Miracle Marble provided by their manufacturers and has to be claimed through them. To qualify for repair or replacement, you must provide the original sales receipt clearly showing both the date of purchase and the date the installation was performed by Miracle Marble. You must permit a Miracle Marble authorized agent to inspect the installation of the product. You will reasonably cooperate with Miracle Marble in its efforts to perform its obligations under this warranty. All decisions about defects in the fabrication or installation shall be made by Miracle Marble and communicated to you in a timely manner. Whether Miracle Marble performs repair or replacement of your installation, we will seek to obtain the best possible result. Since Granite is created by nature, exact color match to the originally installed Granite cannot be guaranteed.

If during or after installation, you decide that you do not approve of the material you selected or the natural color variations and veining of your installation, replacement is not covered by this warranty. This warranty does not cover the natural characteristics of stone, which include but are not limited to, color variations, water lines, fissures or surface pits and blemishes.

All Miracle Marble granite countertops were sealed prior to or after installation and should be considered a temporary barrier, allowing time to wipe up spills before they can cause stains. All natural stone is porous and must be sealed at least once a year. Natural stone is porous and may therefore result in staining. Food or liquid stains, damage caused by chemicals or physical use or abuse are expressly excluded within this warranty.

This warranty shall be null and void unless the Miracle Marble has been paid for in full.

This warranty covers seam performance but not the appearance of the seam. Seam failure due to settling or structural issues unrelated to the countertop installation, are not covered.

This warranty does not cover use of products for “commercial” uses, uses of products exposed to outside weather and climate conditions, abnormal use or conditions, or abuse in any way. “Commercial use” includes, but is not limited to, use in a store, office or other place of business. “Abnormal use or conditions” includes, but is not limited to, damage from mishandling or misuse, damage from excessive heat or uneven exposure to weather conditions, physical or chemical abuse, and damage from ordinary wear and tear or improper care and maintenance. Improper care of Natural Granite Countertops may result in staining, scratches or chips. In addition, this warranty will not cover damage from vandalism, use of improper cleaning solutions or damage from the dropping of heavy objects on the countertop.

Miracle Marble is not responsible for damage or injury caused in whole or in part by acts of God, job site conditions, architectural and engineering design, structural movement or settling, acts of vandalism, or accidents.

Miracle Marble’s obligation under this warranty is limited solely to the repair or replacement of the countertop including necessary labor charges needed to repair or replace the Natural Granite Countertops covered by this warranty. Miracle Marble will repair any area of the installation that is determined by Miracle Marble to be defective. Miracle Marble will pay for the cost of the product, labor involved in the removal and replacement of the original installation of the Miracle Marble Countertops only and for plumbing and electrical disconnect and reconnect charges to the extent determined necessary by Miracle Marble. You will be responsible for any other costs associated with or arising out of the repair or replacement. Should Miracle Marble elect to replace your Countertop, your warranty will continue from the original date of installation and not from the date of repair or replacement.

Except as provided in this limited warranty, Miracle Marble shall not be liable in either tort or contract for any loss of direct, consequential or incidental damages arising out of the use or inability to use the product in residential applications covered by this warranty. Miracle Marble makes no other warranty, representation or guarantee, express or implied, with respect to its products, except as expressly stated herein.



    Jocelyne, Whitby 19/08/13

    “I wanted to let you know how please I am with the granite countertop. Your installers were very pleasant and very good at their job. I will not hesitate to recommend your company.”

    Jocelyne, Whitby 20/08/13

    “I wanted to let you know how please I am with the granite countertop. Your installers were very pleasant and very good at their job. I will not hesitate to recommend your company.”

    Jocelyne, Whitby 21/08/13

    “I wanted to let you know how please I am with the granite countertop. Your installers were very pleasant and very good at their job. I will not hesitate to recommend your company.”